Analyzing The ERP Implementation Of Companies Information Technology Essay

Analyzing The ERP Implementation Of Companies Information Technology Essay Looking into the business processes implementation of Tesco one of the leading food retail companies in the UK which has gone from strength to strength in the food retail and established it is presence in Europe, US and Asia and analyse Enterprise Resource Planning implementation in one of the leading food retailers operating in 14 countries around the world and how these operations are run and analyse the challenges faced and lessons learnt. PROJECT DELIVERABLES: 1. Identify five critical business processes 2. Plot the process map of the organization 3. Analyze the type of BPR implementation in the company 4. Analyze the ERP implementation in the company and the challenges 5. Business benefits and learnings Company Background We have selected to study the food retail giant Tesco PLC the largest food retailer in the UK employing over 470,000 people with revenue of over  £54 billion in 2009. There are about 4,331 Tesco stores in fourteen countries worldwide. This famous food retailer was founded in 1919 and in 1929 opened its first ever food retail store in Edgware, London. It has rapidly evolved over the years and has established itself a prominent position among the food retails giants in UK. Tescos Core Business is based in the UK and has operations mainly in USA, Europe and Asia. Fig 1: Tesco Operations around the world With its expansion to other countries Tesco had to standardize the IT systems and business processes to sustain the overseas business which has facilitated a unique and homogenized way of working in 3,263 stores in all 14 countries.This project involved standardising the business processes and IT systems used to dealing with customers and day to day running of stores, financial and in-store systems warehousing, payroll and distribution systems. This execution of business process was initiated a couple of years after Tesco-in-a-Box  system to even out an enterprise resource planning system Oracle in each region of business operation. Tesco carries out and provides services via online retail websites tesco.com and Tesco Direct and offers financial services through Tesco Personal Finance and broadband internet connections services. Fig 2: UK Food Retailers by Market share Tesco products fall under the category of Fast Moving Consumer Goods (FMCG) and (Non-FMCG) or durable consumer goods. Sourcing and Procurement TIS Tesco International Sourcing Hong Kong does the procurement, commercial design, management, quality control, production and deals with all the 50,000 product lines customs documents. The operation is of a phenomenal scale. This station deals with 800 suppliers in more than 1200 factories. International Sourcing manages the end-to-end procurement process TIS Tesco International Sourcing Hong Kong does the procurement, commercial design, management, quality control, production and deals with all the 50,000 product lines customs documents. The operation is of a phenomenal scale. This station deals with 800 suppliers in more than 1200 factories. Hong Kong-based global supply and sourcing operations was founded in 1970.It supplies 12 countries, supplies 60% of UK clothing, durable goods 41% UK, 44 countries from 50,000 sku, 58 seaports, 72.000 containers, 533 employees and No. 1 retailer in the UK buying office Six new regional purchasing offices will be soon opened by Tesco to boost local sourcing from close by supplier and farmers. Tesco procurement includes the following processes for acquiring goods: Procurement planning: identifying and determining which product or products need to be acquired, the quantity, quality and Product description Searching Suppliers: Having identified the products and product specifications, the search for suppliers and sources begins Tendering: Receiving quotes, offers, and negotiation with potential suppliers begins Supplier Selection: the bids, offers and proposal are assessed in order to choose the right one Formal Agreement: making certain that supplier will meet the expected requirements of the business and terms and conditions Signing the Contract: formal legally binding agreement is signed based on the mutually agreed business terms Purchasing Non-Food: Costs and Logistics Centralized procurement system is used by Tesco in its growing business. The procurement system is Oracle retail that supports Tescos centralized buying of non-food items in bulk and the centralized purchasing system facilitates order generation through which supply chain and procurement are controlled centrally. Buying Power: bulk buying discounts; critical mass drives down costs. Direct Sourcing: (65% UK clothing) eliminates intermediary agent mark-up: captures greater percentage of gross margins. International Purchasing: low cost factors of textile production (labour, materials) in Asia (India, Sri Lanka, China, Indonesia). Distribution: Initially utilized existing purchasing and distribution channels. Subsequent development of efficient dedicated N-F infrastructure: warehouses, logistics and specialized management systems. Inventory control All products of Tesco PLC have different shelf life and one of the key performance indicators accepted by Tesco PLC is the right products at the right time in the right condition Indexes of the products delivered by them to the consumer. Inventory control allows Tesco PLC to achieve low inventory levels thereby reducing costs and achieve greater value index. Inventory control however, does not aim to specifically reduce inventory, a sufficient inventory levels must be maintained to have a service level at the Depot of 95% RAD. It also helps to reduce distribution runs thereby saving transportation and logistics costs. Human Resource and Finance Human resources management is a pivotal element of any successful business company; the information received through this area should be continuously monitored and correct evaluation for professional development and social protection of workers. Nonetheless, owing to the fact that large amount of information which is processed in this area, the job gets harder day by day. ERP is depicted as a useful tool to assist and guide users to focus their work in direct relationship with staff, and to relate personal skills and aspirations of staff related to the companys goals and objectives. The crucial application and system of cash management helps manage your account which includes credit cards, banks and saving institutions and all these required functions are simply based in one place. The cash management applications offer making deposits, printing checks, cost of funds transfer and reconciliation of cash accounts facilities to accounting staff. Logistics and Distribution Logistics management deals with the activities related to the physical flow of goods and products, raw materials and the obtaining of materials from sales to the customers which include distribution of products and goods, storage and production. Logistics environment integration is achieved by bringing together all and every activity constituting it. Tesco distribution centres are responsible for ensuring that the goods are delivered to the stores on time. Tesco has primary and secondary distribution areas. Primary distribution has the duty of delivering the products and goods from suppliers to the Tesco depots. Secondary distribution has the job of getting products and goods from depots to Tesco stores. The team and channel of distribution is very important for Tesco operations who should try to make operations simple, cheaper and better and Tesco stores should get the right products at the right time in the right condition. Distributions are also fundamental in strategic decision making around opening new depots, and supporting the operators throughout the whole process from business case concept, through to build and opening. Level 1 business processes Tesco Retail Buying CENTRAL HEAD OFFICE Marketing Logistics Human Resource Management International Operations Non-Store Operations Property Finance Buying M Stores Suppliers Distribution Centre International = Flow of products = Flow of information Stores Customers Level 2 Business Processes Phase one of RPM Process: Understanding the needs of retail Customer Realization of requirements of new product Existing customers requirements tracking Available Information sources: Information obtained from internal sales data Information from consumer publications and suppliers Market research and Competitor analysis Phase two of RPM process: Requirements and design of product to satisfy customer needs Turning the realised need into product opportunity Mixing a few attributes to benefits customer Prescribed specifications of product qualities Phase three of RPM process Look out for a suitable Supplier Look and find a supplier that can provide, make and deliver the right product Evaluate and assess suppliers for suitability on the basis of value such as product quality, short lead time and price RPM PROCESS STAGES 4 and 5: Award the contract or Spell out order Stage 4: Place Order Detailed quantity such as packaging, size, variety, How, where and when the goods to delivered Stage 5: Assess the performance of Product for example, the sales and profits of product etc Assess supplier for on time and accurate delivery Including qualitative measures such as customer feedback Planning Logistics Warehouse capacity Location planning Scheduling Dispatching Provision of Human Resource Support Developing Human Resources information and facilities Making sure that the site is safe Supervision and management of Team Relations Administering and Planning benefits and compensation Provision of Financial Support Complete the Receivable Accounts Complete the Payable Accounts Give Financial Accounting and Controlling Support Perform Budgeting and Planning Capital Assets Planning Complete Cash Management Supervising and managing External Relations Type of BPR implementation Customer, competition and change are the three driving forces behind the ever-changing business world. Hence, companies are constantly seeking novel solutions for the problems in their businesses as of late, some established business and corporations have turned to the great solution of business process reengineering. Reengineering is critical and fundamental redesign of business processes in order to radically improve vital business measures such as speed, quality, cost, service and overall performance. BPR is not about small scale changes it is rather about radical rethinking and innovation, so BPR is not for companies desiring a 10% improvement, but for corporations and companies that expect and desire 1o fold improvement and increase. Business processes reengineering aims at the business processes and endeavours to radically redesign the strategic processes of added value which lies at the heart of business. When a company rethink what processes need to carried out in what way, then it decides up on how best that can be achieved. Reengineering targets the business processes of an organization such as the procedures and steps and resources used to make products and customer services rules which are applied to meet particular customers needs and demands. Analysis, identification, and redesign of an organizations core business processes are done by reengineering in order to obtain big improvements such as speed, quality, cost, service and overall business performance. The main motive behind BPR is the continuous implementation and development of advanced networks and information systems. Big companies are using more and more forms of technology to back up novel processes of business instead of sticking to their normal ways of carrying out work. BPR is one way of redesigning how an organizations work should be done in order to back up the organizations reduce costs and mission. BPR is not just a centralized storage system. It helps organizations pave the way for the automation of business processes based on the rules pre-defined. Business processes automation saves time, reduces costs and manual process handling time. Processes automation help eliminate human errors related to date entry for example in Excel and most manual work. ERP IMPLEMENTATION METHODOLOGY To meet the challenges of the modern business demands and run its business economically and efficiently Tesco PLC implemented the ERP in five fundamental stages: Phase 1: The Planning Phase Tesco established the necessary information and need for the implementation of ERP systems and successful implementation and redesign phases and laid the ground work. Phase 2: The Redesign Phase During the redesign stage training was given to the BPR team was trained and followed by the method of transforming the chosen processes and applying the solutions which were recommended Phase 3: The Implementation Phase Implementation phase turned the recommendations by the team to reality by realizing the redesign goals which involved planning for, prioritizing and implementing project to realize the redesign Phase 4: The Finalization Phase Finalized training program, end-user training, readiness assessment, production system prep, finalize cutover plan, communicate cutover plan, Inform external partners as necessary Phase5: Production master data conversion, Execute cutover plan, Monitor process system usage, On-site support, Issue resolution, Communicate on-going support process Tesco applied a gradual plan to implement ERP systems by adopting the step by step approach in the organization. The well-planned methodology resulted in low cost of integration in the state of careful and meticulous implementation. The chosen approach of implementation of ERP added hugely successful rate of implementing ERP. ERP systems fundamentally play the same role in the vast range of Tescos products. These ERP systems offer functionality to company internal all complex economic processing matters and providing realistic and up-to-date and accurate picture of the economic management of the company. On the basis of an intricate and current approach for managing the flow of information in the enterprise, today ERP systems are modular, open and controlled by parameters to be easily customized to the needs of the customer. One of the ERP systems keeping the latest development and functionality standards is ORASHEI a  large system supporting company internal economic management in complexity. The system allows for keeping tally of and processing all economic agendas as management of assets, material supplies, invoicing, tax documents, business trips, buildings and facilities, and financial flows. ORASHEI facilitates operative management of organizational units, planning, budgeting and evaluating economic data, especially in relation to MIS. ERP implementation benefits to Tesco The implementation of ERP in Tesco since it is first days has been nothing but a story of success giving the business full edge of service quality, efficiency, customer satisfaction and value for money products and massive savings across all business functional areas some of which are as follows: Productivity boost through using a common and homogenized sales applications and finance and human resources systems in all operations worldwide The applications and systems are centrally managed from the Bangalore IT service centre instead of each business in every country having separate applications The entire network is using uniformly Oracle financials both in core business and in global operations and finance applications and processes are centralized and consolidated globally across the Tesco group All systems and applications including Oracle financial which is used for e-invoicing and HR software PeopleSoft and measuring budgeting targets application Terradata are centralized Isotrak is a great hosted service which provides real time vehicle tracking and precise high service levels world class data centres Providing all the 26 UK distribution centres of Tesco a single transport fleet and transport management perspective Improving driver security through the provision of a key fob panic alarm that operates in or out of the vehicle, plus the ability, through vehicle tracking, to guide a swift security response Tesco distribution system has improved quantity of products dispatched per litre of fuel used by 8 percent by using Isotrak systems, outperforming its target of a 2.5 percent increase which amounts to saving over 54,000 deliveries per annum. A common platform of technology and business processes and technology together with a standardized business processes contributes to the Tesco group to be competitive and also maintain the overseas expansion and using purchasing centralised systems and processes makes the other country productive too. Supply chain efficiency has improved with Ortecs cutting edge supply chain optimization software, there is on going improvement and making certain the supply chain works effectively and efficiently, the operations cots are cut down Learning and recommendations from Tesco Implementation Even though the implementation is top driven, it is vital to clearly communicate the need and benefits of the implementation with the employees so that they understand the worth and need and give their support It is extremely important to generate energy within the team members and creating ownership in the organization. It is important to have a top-driven implementation especially for a company that is focusing on a growth of 20-30%. It really important to gauge and decide whether to buy ERP or develop customized systems within organization and set time frame for the implementation. There has to be clear setting up of accountability and ownership in the implementation stage and a special team has to be set up for regular monitoring and control Starting the integration with the finance module has been a time tested and proven implementation strategy that works almost every time Proper training has to be given to the employees during the implementation stage and monitoring has to take place to make sure the implementation has given desired results and that the user acceptance is ensured because of the ease of access and simplicity of the process Decide on the right implementation method of the systems to avoid failure assessing the needs and requirements and business demand and size. Trial runs are very important. There has to be a proper reporting and documentation system in any organization. This can be achieved by the implementation of ERP because it automates the reporting and documentation is available in electronic media. It is important to know the total cost of ownership and identify if the implementation will produce results. ERP most of all gives a transparency in a system that facilitates overall growth and empowers the people and motivates them as they know whats happening in the organization Conclusion ERP Implementation and IT system introduction and innovation have been a steady on going process at Tesco and always lies at the heart of business processes improvement and has been a story of success and achievement whether it is been partially Tesco developed system or collaboration. ERP/BRP and IT have not only contributed to core business growth, automation and efficiency of processes in business functional areas but also saving time, money, improving quality, safety and global growth and expansion and brand name in Tescos leadership drive.

10 Reasons We Love Asean

10 REASONS WE LOVE ASEAN A baby orange utan chills out at Sepilok, East Malaysia’s world-famous centre for rescured orange utans. Smart, strong and found only in Southeast Asia, the orange utan was an easy choice to launch our lists of the 40 things we love most about this region. 1. ORANGE UTAN Smart, charming and much stronger than they look, orange utans are Asia’s largest apes. Scientists have discovered that orange utans even have their own cultures, with different groups developing their own style of tools. Some orange utans have even taught to use sign language.There are fewer than 55,000 left in the wild, on the islands of Borneo and Sumatra. 2. CORAL REEFS Life gets pretty complicated in Tubbataha Reef Marine Park, Phillippines. With 396 coral, 479 fish, six shark and two sea turtle species, it has greater biodiversity than any other reef of its size in the world. This World Heritage Site was once threatened by pollution but the Filipinos are fighting to save i t for the next generation to swim in. Tubbataha is part of Southeast Asia’s â€Å"coral triangle†, which also covers Malaysia and Indonesia. . ELEPHENT Southeast Asia has marched to war and riches on the back of the elephant. These intelligent giants have carried kids and kings, and are still used for heavy work in Myanmar and other countries. They’re also worshipped in Laos and Thailand – especially if they’re white or albino. Laos used to be called Pathetlao Lanexang, or â€Å"Land of a Million Elephants†, but the region now has fewer than 30,000 in the wild. 4. ORCHIDS What do Queen Elizabeth, Kofi Annan and Laura Bush have in common?They’re all orchid hybrids that can be found in Singapore’s famous National Orchids can be found in many parts of the world, Southeast Asia has one of the widest collections. Singapore and Indonesia have orchids as their national flowers. These flowers don’t just attract bees – the y can also be used in food and medicine. 5. KITES Kites have a long history in Southeast Asia, with the Sejarah Melayu mentioningkite fighting as far back as the 1400s. Each village has its own style, often drawing inspiration from batik designs, architecture or gods. There are fighting kites and singing kites, and giant ones as much as 6 metres in width.Major kite-flying festivals and competitions take place during the northeast monsoon, when strong winds carry the kites even through the night. 6. ROLLER-COASTERS Life’s full of ups and downs in Brunei – in a good way. The country holds the world record for the most roller-coasters per person: there are 0. 8 for every 100. 000 Bruneians. To join in the fun, visit Jerudong Park, the country’s theme park. 7. BAKILBAYAN BOXES: Millions of Southeast Asians live and work in foreign countries, but they don’t forget everyone at home. Filipinos working in faraway places love sending huge gift boxes to their famil ies.These care packages are called balikbayan (meanine returnee) boxes, and contain novelties from the foreign country, like food and toys. 8. SMS Southeast Asians don’t need a lot of space to have a lot of fun. Just look at how wild we can go on our mobile phone screens. Young Singaporeans won the title of fastest SMS-fingers in the world, not once, but twice. The Philippines, sometimes known as the SMS capital of the world, uses SMS for everything from poetry to political protests. 9. PUPPETS After a hard day working in the rice fields, it’s great to chill with a fun puppet show.Southeast Asia has a puppet love affair, celebrating it every year with the ASEAN Puppet Festival. Vietnam is famous for its water puppets, with carvel wooden puppets (above) making a splash on the surface of flooded rice fields. Then there’s wayang kulit – the shadow plays that have entertained villagers and kings from Indonesia to Thailand for over 800 years. 10. FORMULA ONE: Every year, thousands satisfy their need for speed with the F1 Malaysian Grand Prix, Racing legends like Michael Schumacher have burned rubber on the Sepang circuit. Singapore will have F1 races from 2008.

Impacting moment in my Life Essay

It is difficult for me to explain a situation that has impacted my life. When God created the earth he decided that every person would be different, some big others small, some thick others thin. He also decided that everyone would have different behaviors. Some people would be shy and calm with little talking, while others the total opposite loud and more extravagant. Between all these categories I represent the shy and calm, for this reason it is very hard for me to express an impacting moment in my life. The most impacting moment in my life occurred many years ago when I started living my life fully and felt complete. My parents decided to register me to a public school in the city Guayama and I did not dominate well the language Spanish. For me this news was very impacting. One of the reasons I was scared of learning a second language I didnt dominate, another reason was losing all the friends I had made and had kept me company for many years but the major reason was leaving the house in the military base Roosevelt roads. Everything happened when my father decided it was time to retire the military service because he had given 20 years of his life and was tired of the same routine he had daily in the service. I counted on the short age of 13 and was enrolled in the 7th grade in the military base Roosevelt roads in Cieba Puerto Rico. I had been 6 years cursing in military schools; previously I had lived in different military bases in the United States and also Cuba. I always had fluent English teachers, and although I lived in Puerto Rico all my friends lived in the base and talked English. Due to the style of life I was accustomed to live was changing I started to feel panic and very scared. Read more:Â  Proudest Moment To find out that my parents decided to stay in the island for one more year because they hadnt thought of where to move in the United States made me worry. My mother decided to enroll me in a private school where English was the main language, but I opposed on her decision because I wanted to be in the same school as my cousin was. Due that I was afraid to express myself in Spanish since it was not my first language, I felt more secure having a family member close so it would be easier for me. My mother always showed us the importance it was to dominate 2 languages, but due to always being surrounded by people who spoke, read, and wrote English was easier for me to focus only in the English language. Arriving to the school in Guayama and seeing the school system and the environment of students was very different from what I was used of seeing I felt alone and lost. Due to how timid I was it was hard for me to make friends. Speaking Spanish wasnt the main problem, understanding what people tried to tell me was the problem. Reading and writing Spanish was also an obstacle in the school I assisted. The teachers were very patient with me and in some way they would always try to help me. My cousin was a very important factor that helped me overcome obstacles. Another reason that I felt sad and mad was having to leave my friends from the base. Practically I lived four years of my life where everyone knew each other and the register of the school was so small that every teacher knew each student. The majority of the military parents extended their orders because they felt safe and secure in Roosevelt roads. To have lived in that base for four years was magnificent and are moments I will treasure always with love. For this reason it was hard for me to proceed from leaving that place. I couldnt accept a drastic change of the commodities I had enjoyed. Finally I will mention that although the impact of changing schools, learning a new language, leaving old friends and a military base affected my life in that precise moment, it also helped me grow as a human and mature. After many years I understood why my mom pushed me in knowing two languages. I realized it when I started the university and saw how important knowing two languages are. Ive also lived it; since my mother is a teacher in Orlando and dominates two languages she has more opportunities in schools. Due that I wanted to expand my horizons educative I decided to come to Puerto Rico with the purpose of learning more of the language in Spanish. Today I thank God and my parents for the most impacting moment I had years ago because now my major interest is to dominate two languages so much in English as much in Spanish to become a bilingual teacher and help students that face the same problem I once did.

Same Love Analysis - 1416 Words

The Underlying Truth: An Analysis On Macklemore’s Music Video â€Å"Same Love† Everyone is entitled to his or her own opinion and beliefs. This has caused an ongoing controversy on gay rights. What people don’t think about is how this relates to past issues within society. As a culture we create this image of what is right and wrong. Those who are the minority or the outcast then tend to hide behind a shadow, afraid to show who they really are, and stand up for what they believe in. In Macklemore’s music video â€Å"same love†, he uses significant objects of history and current day to create juxtapositions in civil rights, and religion. These juxtapositions beg the question; why does Macklemore use these strong figures like Martin Luther King,†¦show more content†¦He shows the gay guy going up to his room closing the door crying after his mother had said something to him. Then has the mother coming up and them arguing. This is a very strong verse, nowhere in the bible does it promote discrimination, or hatred, isn’t that a sin as well? People worry to much about the little things like this rather then worrying about the fact that people would rather be dead then live and be hated. During the video the gay guy brings his partner over for dinner, ironically they are saying grace at the table when it plays â€Å"that holy water that you soak in has been poisoned.† Revealing that this religious family is now, encountered with a gay son. It gets to this family on a personal level. Most people who are against gay rights don’t realize all these components until it hits them on a personal level, until they find out someone close to them is gay. Macklemore uses these religious lyrics in his song to try and open the eyes of those whom have a religious conflict with same sex marriage. He uses the lyrics â€Å"love is patient, love it kind† over and over again. 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